I am completely satisfied with everything. The choice of bikes, the ordering process, Andrea's helpful attitude throughout, the highest quality of the shopping experience. I ordered two eMTB bikes from Hungary, which are not small in size and weight. The two arrived professionally packed and intact. The bikes arrived 99% set up and ready to go, just the pedals and handlebars needed fixing and they were ready to go. Thank you very much for everything ! I can only recommend them to everyone !
Adelberg A.
REVIEW
Bought a e-bike from EU-elektrofahrradladen.com, we had some challenges with payment on our side (bank issue). And put it on hold until everything with the bank was figured out. Then Lukas from EU-elektrofahrradladen.com wrote and checked up on us and if we still wanted the bike, which we did. Lukas then made a pro forma invoice and we transferred the agreed amount. We then received the bike as agreed, which was packed in a lot of foam and bubble wrap. All in all a really awesome experience, and top tier customer service, we can only recommend EU-elektrofahrradladen.com and wont be the last time we use them!
Hunter Müller
Review
It's nerve-racking buying an e-bike for many thousand of euros from a seller in another country but I can confirm that my transaction with EU-elektrofahrradladen.com was extremely smooth. As advertised the bike was shipped 98% assembled with additional purchases professionally fitted and tested. The entire package came wrapped in one entity and I probably saved myself over €1k compared with local reseller. Easy 5 stars.
Babler S.
REVIEW
Excellent service, the quality of the bike is very good. A couple of weeks after the purchase, I happened to fall and damage the bike a bit. I contacted the service, they were very responsive and helped me get the parts that needed to be replaced. Highly recommend this store!
Deichert V.
Deichert V.
REVIEW
Having ridden a mountain bike for the last 5 years I wanted to move up to an entry level road bike. Keith listened to my needs and agreed that the Trek Domane AL2 was the right choice. No pushy sales tactics, just listened to the customer. Ordering was simple, set up was quick and straightforward with Fringz. Delighted with my bike & service received.
Schröder W.
REVIEW
As promised our new ebikes arrived in 5 days. Delivery was very efficient and bikes were as stated ready to use. We are extremely pleased with everything about the bikes. The build quality is fantastic, the battery life phenomenal and the quality of the parts is tremendous.
Hoffmann B.
REVIEW
This is a excellent company and I cannot rate it highly enough. Customer service is brilliant, Andrea always there to answer any queries and follow up too. Excellent service. Really fast courier service delivery. Great prices and excellent quality bikes (I got a eMTB). I would highly recommend this company and I will be back in future years to purchase again. I'm in Ireland and it's great to be able to shop in the EU.
Krüger R.
Krüger R.
REVIEW
Pre-ordered Crusis e-gordo 7.6 s. Even with smallest battery, range is good and 80 nm torque is great! Good quality and nice looking! Excellent service, trustworthy and fair. My son really did get a great e-bike. All the way to the mountains of Portugal. No problems with shipping. Thank you!
Köhler R.
REVIEW
Purchase was simple and efficient bike came as described and within delivery expectations (2-3 days) felt reassured with all emails (high cost purchase) plus great start up info on setting up bike, including they gave us a multi tool and pedal spanner so we could get going straight away!
Friedrich G.
REVIEW
On choosing a bike for my son, Dave was accommodating both on the phone and in-store, guiding us through the wide range of choices and specifications. Nothing was too much trouble, he spent time with us looking at options to ensure we made the right choice.
Baumann N.
Baumann N.
REVIEW
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John Doe
Designer